Refund policy
Thank you for shopping at Mylk Ma’am. We take great pride in the quality and craftsmanship of our products. To maintain our standards and ensure the consistency of our inventory, please review our policy regarding returns and exchanges below.
All Sales Are Final
Please be advised that Mylkma’am does not accept returns or exchanges for any items once the purchase is finalized.
- No Refunds: We do not offer cash or credit card refunds.
- No Exchanges: We are unable to swap items for different sizes, colors, or styles.
Quality Assurance
We encourage all customers to inspect their items thoroughly at our physical location or review product descriptions carefully before completing an online purchase. By completing your transaction, you acknowledge and agree to this "No Return, No Exchange" policy.
Damaged or Incorrect Items
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
In the rare event that you receive an item that is defective or different from what you ordered, please contact us immediately so we can evaluate the issue and make it right.
- Notification Period: Issues must be reported within 24 hours of receipt.
- Condition: Items must be in their original packaging, unused, and with all tags attached.
Contact Information
If you have any questions regarding your order or our policy, please reach out to our team:
Phone/WhatsApp: +965 9996 8627
Email: orders@mylkma.am
Visit Us: Mylk Ma'am
Sondos Complex, Sondos Mall
20001 Hawally, Kuwait